Country Human Resources Manager

Asia Pacific Travel Retail Company


Dufry is a global travel retailer with operations in 64 countries, with around 2,200 shops located at airports, cruise liners, seaports, and touristic locations. It employs 29,000 professionals.

Country Human Resources Manager



Job Description

Responsible for leading and directing the HR function on a country level, specifically directing and managing the administration of all Dufry HR policies and procedures.


Duties and Responsibilities


  • Recruitment, Hiring, Evaluation, Training, Termination
  • Responsible for maintaining high quality HR standards as it relates to HR metrics, implementation of policy and procedures
  • Provide strategic and operational HR counseling
  • Recruitment, succession planning and ensuring qualitative on-boarding program for new hires
  • Negotiate and finalize offer letters and employment processes for new hires and promotions
  • Maintain market focused salaries and incentives programs
  • Monitor performance and MBO process, incl. managing performance appraisal, bonus and salary review process
  • Prepare HR budget and reforecasts. Work with Dept Heads and Finance Dept in preparing headcount planning annual budgets
  • Management of payroll and social insurances, as well as coordination of annual salary review
  • Conduct training needs analysis and implement training plan, Arrange ongoing technical training and soft skills training programs. Work with internal /external trainers on training content and delivery.
  • Maintain compliance with local regulations and legislation concerning employment




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