iCriterion Tested people

Corporate and Internal Communication Manager

As an internal communications manager, you can expect your role to typically involve some or all of the following:

• Establish an internal communications strategy in conjunction with senior managers
• Ensure organisational initiatives and projects are successfully communicated to employees and stakeholders
• Plan, edit and write content for a variety of internal communications mediums, such as a staff intranet, monthly magazine or regular email bulletin. You may also be required to work on the layout of content
• Storyboard or translate ideas to the creative team of art directors and designers
• Use social media to communicate with staff internally
• Draft messages or scripts from senior executives for presentation to employees in written or spoken form
• Ensure internal communications messages are consistent across all mediums and for different departments of the organisation
• Ensure internal communication messages are consistent with external communication messages
• Respond to feedback from staff and adjust communications content accordingly
• Handle the internal communication response to crisis situations which affect organisational perception and reputation
• Advise senior executives of developments throughout the organisation, either face to face or through regular written communication

Relevant experience

• Experience in a communications team, especially internal communication, for a large organisation, is most sought after.
• Experience of writing for a variety of different audiences is also desired.
• General journalistic or marketing experience is beneficial.
• Prior management of complex projects and advising senior managers is also looked upon favourably.